Following up other People’s Tasks
How many times a day you are “following up” other people’s tasks? Each of us does it to…
A Blueprint to Successful QMS: Ride this Elephant Outside YOUR Quality System
There are problems that everybody knows very well, but no one talks about because it’s a big issue….
3 Things Elephants Teaches Us About The Future of Quality
There is an ancient Indian parable about six blind scholars who have heard about an animal called ‘elephant’….
Are You Looking at the Right Things?
Just completed the 4th mentoring session with a quality manager of a medium size company from Germany –…
Big will not Beat Small Anymore. It will be the Fast Beating the Slow.
The business world today is often described as VUCA. An acronym for Volatile, Uncertain, Complex and Ambiguous. VUCA…
The P in E.P.I.C is for People You Misunderstood
The no. 1 challenge quality leaders are facing is driving people to care enough about quality – whether…
E.P.I.C.
The Qllaborator is on a mission to re-frame the future of quality and paving a new path for…
4 Common Mistakes to Avoid When Handling Failures: Lessons Learned from 1,943 Customer Complaints
Imagine a 1×1 coaching session with a quality lead that wants to get better at handling customer complaints….
What is Quality? It Depends…
Quality is unique, in a sense that we all pursue it, but each of us defines it differently….
Revenue is not a King. Quality is a King
Don’t get me wrong here. Maximizing profit is the ultimate goal for every company and revenue itself is…
The Future of Quality is E.P.I.C
The world is changing. It pretty clear that the old industrial landscape you used to will soon look…
Passive Aggressive Management is Killing Quality
You’ve been told that quality is a strategic goal for the company but get confused when daily decisions…